Skills & Core Attributes Required:
Ability to synthesize large amounts of data into snapshots appropriate for senior management use.
Ability to analyze data and understand business needs to recommend additional or improved ways to view the business.
Experience with creating dashboards using BI Tools (i.e. PowerBI or Tableau)
Ability to work with SQL databases (i.e. T-SQL)
Detail and deadline oriented, flexible to rapid change.
Strong operational, organizational, analytical, and technical skills.
Analytical thinker/mind-set with proven ability to solve complex problems.
Excellent written and verbal communication skills, specifically an ability to communicate effectively with senior management.
Proven experience with MS office suite including Word, Excel, PowerPoint, Access
Advanced Excel (formulas, Pivot Tables, Charting/Visualizations, Reporting and Dashboard building experience, VBA a plus)
Demonstrated ability to learn new computer systems.
Experience with financial and operational modeling.
Forecasting and statistical modeling (i.e. R, SAS, SPSS)
Flexibility to work evenings and weekends as needed.
- Minimum of 1-3 years of experience in business, process, and operations initiatives. Advanced math and statistical skills.
- Education Industry and call center experience a plus.