Purpose of the Position
This position is responsible for second level support to all the company’s technology users to include desktops, laptops, telephony devices and printers. This is a mobile position with advanced knowledge in a corporate Windows 7 environment. This position will be required to cover all the responsibilities of the Level I Desktop Support Technician with added responsibilities. This position will report to the Manager of the Service & Support Team.
Primary Duties and Responsibilities
Associated Knowledge, Skills & Abilities