Purpose of the Position:
The Chair of General Education oversees the management of the general education, elective and academic core courses and directly supervises the Associate Chairs of General Education, Lead Faculty and Faculty. As such, the Chair is responsible for the leadership and administration of assigned courses and faculty teams to support a variety of Education department and institutional affairs including campus effectiveness plans, advisory boards, faculty council and committees, taskforce meetings, targeted student outreach, satisfactory academic progress, accreditation/certification, policy and procedure adherence, as well as faculty and staff hiring, supervision and development. To support retention, graduation and placement success of associate degree programs, the Chair of General Education partners effectively and efficiently with Program Directors to problem-solve and execute data-driven solutions to increase program health, curriculum viability, instructor performance, and student achievement.
Primary Duties and Responsibilities
- Teams with Program Directors to support associate degree programs in meeting, if not exceeding, Education department and instructional mission and established expectations through shared best practices to effectively and efficiently organize and manage general education leader and faculty teams.
- Partners effectively with Education department Program Directors, Associate Directors, and program teams to refine UMA’s approach to curriculum, assessment and remediation as well as Program, Student and Faculty Affairs including Taskforce Meetings, Advisory Boards, UMA Cares, Disability Services, Faculty Training and Support, Annual Summit, and Commencement.
- Monitors staffing needs to assist with recruiting full-time instructors, adjunct faculty, program leadership, industry subject matter experts, distance education specialists, and advisory board members.
- Partners with Program Directors to support associate degree program vision and strategy as it pertains to general education, elective and academic core courses.
Results and Accountability
- Oversees General Education Associate Chairs and team members for general education including Lead Faculty.
- Establishes general education performance indicators to assess course health, curriculum viability, instructor performance, and student achievement.
- Progress monitors student performance, engagement, persistence, and growth to facilitate problem-solving and data-driven solutions to increase program health, curriculum viability, instructor performance, and student achievement.
- Leads initiatives to implement data-driven solutions to improve course success including current instructional trends, emerging issues, and quality assurance team input, and student and advisory board feedback.
- Holds General Education Associate Chairs and team members accountable to meet established goals and provide coaching as appropriate to improve individual performance as well as course health.
Data-Driven Decision Making
- Leads cross content collaboration, team infrastructure, and effective problem-solving to develop action plan focused on the quality of general education curriculum and instruction as well as multi-tiered supports/interventions.
- Creates a structure of forecasting for support needed to ensure student progress that facilitates, fosters, and promotes prevention and early intervention practices supported by collaborative efforts between instructors, academic facilitators and advisors for students in general education courses.
- Continuously reviews data to determine effectiveness of core and supplemental instruction including outcome measures (student performance, engagement, persistence, and growth) and progress monitoring data toward identified department and institutional goals.
- Effectively uses data to make adjustments to instruction, curriculum, and/or environment to inform decisions to improve student achievement in general education courses.
- Manages and supports Associate Chair and Lead Faculty in their roles, as well as in their career progressions.
- Ensures general education team continues to develop as high performing instructors.
- Assumes leadership role in faculty meetings, Education department leadership meetings, taskforce meetings, advisory boards and other working groups as assigned.
- Models online education best practices, effective teaching/coaching techniques and collegial, and positive environment that promotes excellence in teaching and service.
- Establishes and maintains an effective curriculum development and refinement process which incorporates feedback from a range of stakeholders including program leadership, faculty, advisory boards, taskforce members, and cross department partners.
- Maintains supervisory knowledge of general education by establishing and enhancing academic and professional networks, attending conferences and workshops, participating in professional associations and staying abreast of emerging issues and trends related to online learning.
- Performs other duties or special projects as assigned/required.
- Demonstrates knowledge of, and carefully follows all applicable federal and state compliance requirements and regulations including those prescribed by the Department of Education, accrediting agencies, CIE, and internal UMA policies and procedures.
- Effectively communicates compliance requirements to students and other staff as appropriate and quickly escalates any compliance concerns to the Compliance department.
- Master Degree in Education or related field required.
- Three (3) or more years of education administrative and/or supervisory experience with teams in the delivery of academic and/or social services as well as student retention initiatives required.
- Three (3) or more years of experience in online education or proprietary industry preferred.
- Proven track record of delivering successful results with non-traditional students required.
- Online teaching experience in an accredited post-secondary institution preferred.
- Extensive experience with MS office suite particularly Word and Excel required.
- Experience with Blackboard Learn 9.1 and CampusVue experience preferred.
Knowledge, Skills Core Attributes, and Abilities Required:
- Upholds the highest standards of conduct, personal honesty and integrity.
- Demonstrates vision and understands the mission and purpose of a career college.
- Employs sound independent judgment, critical thinking, and problem-solving skills.
- Effectively utilizes technology to make data-driven decisions.
- Proactively identifies trends and creates, as well as implements, new processes to support constant and iterative improvement.
- Strong operational, organizational, analytical, project management and technical skills.
- Disciplined, detail and deadline oriented, flexible to rapid change.
- Plans and manages multiple projects and work autonomously.
- Utilizes a variety of methods and media to facilitate managing, training, and teaming.
- Recruits and develops high performing teams.
- Builds strong and diverse sets of working relationships across teams.
- Thinks and works independently and as a part of a team.
- Possesses strong conflict resolution skills and abilities to work well with others.
- Motivates, remains positive, engages team members, and leads by example.
- Collaborates with diverse stakeholders to impact/influence initiatives within as well as outside direct control.
- Conveys a professional image and effectively represent the department and institution as appropriate.
- Excellent interpersonal, presentation, written and verbal communication skills.
- Flexibility to work evenings and weekends as needed.