Purpose of the Position:

Responsible for providing analytics support across the organization to enable better data-driven decision-making and planning by senior management. As a member of the Business Intelligence team, the Intern will assist in:

• Supporting key strategic decision-making, process improvement, and insight within UMA
• Creating a unified and integrated view of our core data aligned with main institutional objectives.
• Improving information accessibility and horizontal information sharing across the organization.

Establishing an enterprise-wide approach to data management

UMA is a nonprofit healthcare educational institution with a national presence. Headquartered in Tampa, Florida and founded in 1994, UMA offers content-rich, interactive online programs as well as hands-on training at our Clearwater, Florida campus. 

• Anticipated starting salary of $XX,000; pay rate negotiable based on experience and qualifications.

Key Responsibilities:

• Play a key role in cross-functional reporting and analytics efforts across multiple Organizational units and key initiatives
• Assemble and summarize data, make presentations of findings, and provide recommendations to support senior management decision-making.
• Conduct trending, forecasting, and predictive modeling to identify patterns and get to the root causes.
• Identify reporting needs and create/improve daily, weekly and monthly reports.
• Develop and maintain reports and metrics to track employee performance management.
• Document and update existing standard operating procedures, process maps and org charts.
• Standardize cross-departmental data definitions, KPIs, and calculations.
• Share knowledge, expertise and best practices with new and existing analysts throughout the company.

Support Institutional Initiatives:

• Keeps current with institutional goals, objectives, and progress.
• Engages in institutional-sponsored activities and initiatives as appropriate.
• Leads with courage in support of change initiatives that impact an organization.
• Assists in coordinating efforts between departments within UMA.

Compliance:

• Demonstrates knowledge of, and carefully follows all applicable federal and state compliance requirements and regulations including those prescribed by the Department of Education, accrediting agencies, CIE, and internal UMA policies and procedures.
• Effectively communicates compliance requirements to students and other staff as appropriate and quickly escalates any compliance concerns to the Compliance department.

Work Experience, Skills & Abilities:

Minimum Requirements:

• Bachelor’s degree in progress in Business, Economics, Math, Accounting or Finance.
• Enthusiasm for understanding and deriving actionable insights from data generated in a dynamic business environment.
• Analytical thinker with proven ability to solve complex problems.
• Interest in understanding business needs, analyzing data, and recommending additional or improved ways of meeting business objectives.
• Ability to integrate data from many sources (quantitative and qualitative) into one or more holistic views for senior management use.
• Desire to learn new things and drive operational outcomes.
• Able to professionally communicate in verbal and written English.
• Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Skype and Microsoft Teams
• Able to support a diverse and inclusive work environment.

Preferred Requirements:

• Bachelor’s degree in business, Economics, Math, Accounting or Finance.
• Minimum 1 year experience in business, process, and operations initiatives.
• Academic or professional experience in financial and/or operational modeling.
• Academic or professional experience developing statistical models or forecasts in R, SAS, or SPSS.
• Excellent written and verbal communication skills, specifically an ability to communicate effectively and persuasively with senior management.
• Experience creating dashboards in Power BI, Qlik, or Tableau.
• Exposure to ANSI/ISO standard SQL or major SQL dialect (e.g., PL/SQL, T-SQL, or PL/pgSQL).
• Experience or interest in the Education or Education Management industries.

Working Environment:

• Fully remote role with only occasional, planned onsite or travel requirements.
• Valid driver’s license required.
• Flexibility to work evenings and weekends as needed.

Physical Demands:

• Requires long periods of sitting at a desk working on a computer.
• Requires the ability to travel.
• Requires occasional bending, stooping, and squatting.
• Requires occasional lifting of up to 10 lbs.

OUR VALUES

Our institutional values are shaped and validated by our team members. They describe how we strive to operate and are the standards of behavior we look to embody. 

ACT WITH INTEGRITY

We operate honestly and ethically in an industry-compliant fashion. We are fair and trustworthy in our interactions with all we serve. Our team members, at all levels, lead by example and strive to do the right thing for our students and for each other. We are disciplined professionals who strive to be straightforward and dependable.

CHAMPION STUDENT OUTCOMES

We live by a strong commitment to our students and are passionate about preparing them for meaningful careers. We are deeply dedicated to ensuring students’ educational and career success. We excel at building our students’ confidence and empowering them to reach their full potential.

COMMIT TO TEAM MEMBER SUCCESS

We are committed to our team members’ success and to each other’s success. We strive to create an environment that attracts and retains the best talent while offering continuous learning, professional development and career growth opportunities. We recognize and reward our team members for their contributions to the organization and to our students.

PURSUE RESULTS WITH PURPOSE

We pursue results with a sense of urgency and purpose. We take responsibility for achieving ambitious, measurable results and hold each other accountable. We think strategically and critically, greet new ideas and challenges openly, and look for innovative solutions to challenges.

HAVE FUN. BUILD ENERGY

Enjoying what we do is central to achieving our goals. Building energy, having fun, being optimistic and creating a positive working environment are all critical to our success and that of our students. We strive to be inspired and to inspire others. We consistently show appreciation and celebrate our successes, both large and small.

WORK AS ONE

We believe that diverse, inclusive teams produce breakthrough results. We strive to build and maintain positive relationships with colleagues from all types of backgrounds by showing respect and humility when interacting with each other and resolving conflicts in a constructive manner. By working together, we win together - as one - ensuring that the goals of the company are the focal point of our efforts.

Acknowledgement

This job description is intended to be an accurate reflection of the current position. It may not include every job responsibility. Job duties may fluctuate based on needs of the business. UMA reserves the right to revise the job or require that additional or different tasks be performed.

I have read and understand all the responsibilities and accountabilities in my job description. This job description is a tool used by me and management to help assess, evaluate and provide guidelines and expectations for the position named herein. I understand that it is not a contract and it does not constitute any guarantee of future employment. 

UMA will NEVER ask you to send money or ask you to provide bank account information in order for you to get reimbursed for tools to work. If you have been contacted by someone claiming to be from UMA about a job posting, you can always verify the position at https://careers-ultimatemedical.icims.com/